Flexible Managed IT Support Delivery Options - Sydney Business IT Computer Networking Services, Fast, Reliable IT Support

Flexible IT Support

 

We are committed to offering high-quality flexible IT service and support to our clients.
We aim to;

  • Resolve 80% of problems in 60 minutes or less
  • Put the right engineer on the right task
  • Utilise our knowledge of small business we have built up over 8 years
  • Encourage clients to give feedback so we can improve our service
  • Identify training needs, ways to increase productivity and ways to minimize your ongoing support costs.

 

"Prowise Support are fast to respond to a problem – small or large. Their remote access support is very quick and very proactive. Faults are diagnosed extremely quickly and solved without delay." 

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On Site IT Support
Onsite IT support plays an important role in us helping your staff understand and take full advantage of the complex systems that surround them.  Our significant investment in training means this support is given by high quality experienced engineers, accredited by all the leading manufacturers. This human to human interface provides dedicated support not faceless subcontractors.  
We offer onsite support in a maximum of 4 hours as standard, but if you need support faster then talk to us.  

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Remote IT Support 
When you need a quick response our Remote IT Support allows the engineers to get on with the job fast. Whether you need general support or fault diagnosis it is achieved with minimal interference to you.


BlackBerry Enterprise Server

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Real Estate IT Support

We offer IT support services to a number of Real Estate agents across Sydney. Our Sydney IT support staff are experts with applications such as REST, STRATA Master, Console, RP Data and more.

Real Estate IT Support

Slow Computers?

Slow Computer IT Support

A slow computer can be caused by a number of reasons. The major causes for a computer running slowly could be a faulty hard drive, virus or even just too many programs running in the background. We'll work out where the problem lies and have your computer running like new again.

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